Thinking about process redesign, I remember when the ATM was invented. I wasn’t there – I’m not that old – but I remember reading about the great debate they had as banks didn’t believe people would be able to remember a PIN. The BBC reports that “Mr. Shepherd-Barron came up with the idea when he realized…
Question: Has retail banking transformed to be digital forever? Answer: No. I’ve always said that banking can never be purely digital as it needs a human touch. It needs the ability to talk to someone as money is the second most important thing in our lives. In fact, for some, it’s the most important thing…
I watch the world through the lens of the network, and have noticed that China is leading the world with digital currencies. The digital yuan is ready for release in time for the winter Olympics and a CBDC is likely to be launched in China before anywhere else. So why are Chinese consumers swapping potatoes…
Some friends were applauding Visa and MasterCard’s decision to throw Russia off their payments networks over the weekend. Both companies handle 90% of all debit and credit card payments outside of China – and their announcements will deal another significant blow to the Russian economy. It sounds grand, but the presentation by the media misses a…
The main blog discussions this week include … A SWIFT slap on the wrist During the weekend, there was some real action against Russia and specifically Vladimir Putin. The aim is to freeze Russia’s assets, worth around $630 billion, around the world. ‘A global financial pariah’: how central bank sanctions could hobble Russia The ban…
Years ago, I was writing about the role of an infomediary. The idea was that there should be a broker between customer’s data and their service providers. Unfortunately, that role has become four companies for those in the Americas and two for those in Asia: Amazon, Facebook (Meta), Google (Alphabet), Twitter (Block), Tencent and Alibaba….
Sometimes you think there’s not much more to say about a subject. Then a friend sends you some links and suddenly you’re falling down another rabbit hole, this one all about banks and climate change. A friend of mine just shared a bunch of documents about banks’ funding of fossil fuel firms. It makes for…
We seem to be at an intersection. The intersection is the moment that we realise our futures are threatened by many things, particularly the climate emergency. The intersection is that the solution to the climate emergency is a mixture of government, finance and technology. The three areas are critical to solving our future. Government is…
Recently, Dr. Gail Bradbrook of Extinction Rebellion allowed The Finanser to publish a guest piece, which was generally well received. However, one letter stood out as a rebuttal. Gail determined to reply to this view, and so the dialogue carries on below… When economics and investments are led by our better selves Dear Anonymous Banker, I…
I don’t like posting twice a day but, at a time of ‘peace-keeping’, it seems worthwhile because it’s interesting. It’s interesting that when there’s a war somewhere else, it doesn’t matter. I always remember hosting Jaz and Nils O’Hara of the Worldwide Tribe at the Financial Services Club in 2016 talking about the Calais Jungle. Do you…
