Chris Skinner's blog

Shaping the future of finance

Opinion

There’s a Starman … who needs a bank account

Yesterday I asked Is there Life on Mars as a tribute to my hero David Bowie. I originally titled that blog entry: Is there Life on Mars? No but there will be a bank there soon … as that blog made me realise that we are rapidly moving to being multiplanetary. That’s Elon Musk’s dream…

Is there life on Mars?

Twenty years ago, I remember being impressed when the late, great David Bowie launched a bank. Admittedly it was backed by USA Bankshares, a proper bank, but the idea of celebrity-branded banks was expected to become a thing. Funnily enough, it hasn’t (unless you count Will.i.am and Atom) yet, nevertheless, what has become a thing…

Rip it up and start again

I spotted two updates recently. The first is the half a billion dollar mistake at Citigroup. The second is how Amazon created Amazon Web Services (AWS). The two pieces go hand-in-hand. First, how could Citigroup make a billion dollar mistake? User Interface. The mistake was made by a worker in their offshore service centre, who…

Banking on digital growth

I recently joined The Digital Growth podcast …   powered by Sounder … and they kindly transcribed the conversation, so I thought I would share it here. Chris Skinner: Traditional banks tend to push products through channels to get greater share of wallet and cross sell. Whereas, digital banks start with the customer journey and…

Banks waste billions on digital

How much money is wasted by banks on digital? I wonder whether, one day, anyone will work out how much money has been wasted by banks on digital technologies. Various reports reckon that banks spend anything from half a trillion dollars a year on tech to over a trillion. Two years ago, Accenture found that only…

Banks embrace the gig economy

I just got a report from PwC and my heart sank. The headline is: Financial institutions to significantly increase use of gig economy workers to upskill workforce PwC report suggests up to a fifth of future workforces in financial services could be gig employees The detail is: Importing the digital and specialist skill sets of…

Is the Crypto revolution finally underway?

I haven’t commented much on bitcoin’s (BTC) recent surge, as I’ve been watching and waiting, but it is something. Just in case you didn’t notice, the value has moved from a low of under $5,000 per BTC in March 2020 to around $50,000 per BTC today. But it’s not just BTC: it’s Ether, Bitcoin Cash,…

The balance between data gathering and data usage

I was on a call the other day, discussing Big Data and Green Finance. It’s not an area I talk about much, although Green is more and more on the radar. Even big bank CEO’s are aware of it and the issues that go with it. So, what’s new? Well, I narrowed it down to…