Purpose

I find the world fascinating. Humans are amazing. We just launched the James Webb Telescope to see world’s formed billions of years ago and the Elizabeth Line. Both are engineering projects of immense challenge, and immense cost, as covered by many documentaries. Then I read that Chinese social media celebrates the assassination of Shinzo Abe,…

Back in the day, a number of books were key to my management thinking. Books by Peter Drucker, James Champy and Michael Hammer, Ricardo Semler, Michael Treacy, Don Peppers and Martha Rogers, Tom Peters and Robert Waterman, and more. All of these books were about changing businesses to be customer focused, and one of the…

I just had a nice interview with EFMA (now Qorus) about the new book Digital for Good (available here), and thought I would share the interview here. Hope you like it. Qorus- It is not always easy to distinguish genuine leaders from clever communicators. How did you select the different people you gave the floor…

I launched the new book Digital for Good in London the other day, and was joined by many friends in my network. The main highlight of the event was a panel discussion on where we are going with four panellists: Gail Bradbrook, Co-founder, Extinction Rebellion Gihan A.M. Hyde, Founder & CEO, CommUnique Tram Anh Nguyen,…

For a few months now, I’ve given Gail Bradbrook, Co-Founder of Extinction Rebellion, a voice on this blog. The idea was to get understanding through talking. There have been many negative reactions, particularly this challenge from an angry banker. Since then, he has sent me several more negative emails, which I haven’t shared, but decided the…

I was reflecting on the fact that I’ve been talking about digital banking for a decade and a half. That’s a long time. I’d claim to have fathered the phrase Banking-as-a-Service back in the 2000’s, and yet only a third of banks understand the concept of BaaS today. "Only a third of banks understand the concept"…

This latest blog from Dr Gail Bradbrook Co-Founder of Extinction Rebellion follows previous ones here and here. In it she responds further to this challenge from an angry anonymous banker… Dear Barclays Bank – Why I Believed You Wanted Me to Break Your Window Dear Anonymous Banker, Let’s address one key point of controversy in your…

Recently, Dr. Gail Bradbrook of Extinction Rebellion allowed The Finanser to publish a guest piece, which was generally well received. However, one letter stood out as a rebuttal. Gail determined to reply to this view, and so the dialogue carries on below… When economics and investments are led by our better selves Dear Anonymous Banker, I…

I see five major groups squeezing the financial markets these days. The first one is obvious: it’s the FinTech start-up community, which is now valued as a third of all banking value. The second is clear too: it’s the Big Tech firms like Facebook and Amazon, who are launching their own currencies and putting pressure…

Is it just me, or is the world a scary place at the moment? For most of my life, the world has been harmonising, working together to create global trade and destroy barriers. The fall of the Berlin Wall, the opening of China to world trade and the growth of the United Nations sustainability goals,…