Case Studies

I kinda thought that some of the things that have happened in banking in the past – like the collapse of Lehmans and Barings Bank; Jerome Kerviel, Henry Blodgett and Frank Quattrone;  insider trading and Ponzi schemes; and more – were pretty bad, but someone asked me to make a list of the top five…

It’s Friday, it’s summertime and it’s the day the London 2012 Olympics begin. Fantastic. Tonight’s opening ceremony should be amazing and so, rather than talking about banking today, I thought I would talk about banking Olympians. Lloyds Bank were one of the first to sponsor the London Olympics. They have an official bank sponsor website…

There’s a buzz that’s started about Facebook banking asCommonwealth Bank of Australia and ICICI Bank get into Facebook banking apps, with Citibank fast to follow. What’s going on? Originally, we all though Facebook would take over bank functions through stealth creep via Facebook credits. Facebook credits are in fact worth around $1.5 billon a year…

We had a great discussion at the Financial Services Club Central & Eastern Europe (FSClub CEE) this week.  Now in its fourth year of operation, the Club meets regularly at the residence of the British Ambassador in Vienna, Austria (see postnote if you want a laugh).  The theme of the meeting was: “the future of…

In case you didn’t see it, Wired magazine ran an article about Jack Dorsey and Square this month.  Throughout the article, they compare Jack Dorsey to Steve Jobs and Square with Apple. In a long opening – the first page is just about pouring tea! – they finally get to the crunch so here’s my shorter,…

After discussing Metro Bank yesterday, the other presentation that caught my attention at innotribe Belfast was from Fidor Bank. The two presentations are like going from one extreme to another however – Metro with their branch based focus compared with Fidor with their GLoSoMo (Global-Local, Social Mobile) approach. I interviewed Fidor Bank CEO Matthias Kröner…

A couple of years ago, I was talking a lot about Metro Bank. The reason being that it is Britain’s first brand spanking new retail bank in living memory. The bank has since received lots of free publicity as the media love an upstart, but I have not blogged much about it. That’s changing today…

I had an interesting dialogue over lunch yesterday. One of my colleagues had just got his iZettle dongle. iZettle is a Square for Europe, offering Chip & Signature payments on smartphones (Square reads the mag stripe). It was originally going to be Chip & PIN, but the PIN terminal detail is too costly to rollout…

Just spent a few days in Moscow. It’s my third visit here, and each time I find the country intriguing, enlightening, engaging and frustrating. By way of example, the society is still very rules-based but everyone ignores the rules because no-one enforces them properly. The traffic is jammed all day on the freeways, and cars…