Digital Bank

We talk a lot about how digitalisation is simplifying everything, yet it feels like the opposite is happening. Yes, I no longer need to go to a bank branch to deposit a cheque – does anyone remember those days? – but I do have to go through an awful lot of clicks and checks before…

We all revel in the buoyance of fintechs succeeding. What about those who fail? Notable fintech failures include BlockFi: A crypto lending and exchange company that collapsed during the 2022 crypto crisis, partly due to its relationship with FTX (FTX was a fintech failure as was MtGox). Then there are companies like Fast, a one-click checkout company…

I asked AI to tell me about the future of banking the other day. It responded with a great set of answers: The future of banking is being reshaped by technology, shifting customer expectations, and new regulatory and economic realities. Here are the key trends that will define the next 5–10 years: 💡 1. Banking…

I find it so interesting the debate about CBDCs (Central Bank Digital Currencies), stablecoins (a digital currency backed by real world assets) and cryptocurrencies (a digital currency backed by the decentralised network of everyone). This is the biggest battleground for the future of how we trade and are paid, and the losers appear to be…

My friend Ron Shevlin was putting some shade on Starbucks app this week. The reason is that some claim Starbucks is a bank because their prepaid app is so popular. Ron claims it is just PNBL – Pay Now, Buy Later – and is nothing to do with being a bank. The thing about his view…

I just got a whole new set of tech phrases from a Gartner report. Giving my interpretation, here we go: Supplemental Coverage from Space (SCS) is a proposed framework for Device Direct connectivity using satellite and cellular communication combination. The framework enables partnership between satellite (specifically low Earth orbit [LEO]) providers and terrestrial mobile operators…

After my blog yesterday about mortgage by machines, I left out one key component: humans. You have to remember that machines don’t think, they only appear to think because we develop them that way. Sure, there may be sentient machines at some point in the future when we get to the great Singularity but, until…

When I was a lad, to get a mortgage was a complex process. You would go to the bank for a meeting with the branch manager. The branch manager would assess you, your job security, work status and salary and, if all boxes were ticked, you could get a mortgage up to four times your…

I have blogged often about change and how people avoid it (who moved my cheese?), but it cropped up again the other day when I was reading Harvard’s Rosabeth Moss Kanter* thoughts on business. She has six key principles for business: Show up. Speak up. Look up. Team up. Never give up. Lift others up. Many…

My presentations these days are focused upon the challenge of change. Every day, something is in the headlines to challenge your thinking from AI to quantum to digital currencies to digital identities. The only constant is change. Whenever I talk, I come back to the wrongly attributed quotation of Charles Darwin that it does not…